24/7 Emergency service
No heat at 2 AM? We answer.
A real person picks up, day or night. Average response across greater Austin: 60 minutes.
(512) 555-0148Tap to call — no phone tree, no callback queue.
★ 4.9 on GoogleLicense TACLA-58291CNo overtime fees for Comfort Plan membersFully stocked trucks
While you wait.
Three safe things you can do before the truck arrives — none involve opening equipment.
Turn off the system
Switch the thermostat to Off. Running a failing unit can turn a small fix into a big one.
Check your breaker
A tripped breaker is the #1 false alarm. Flip it fully off, then on — once only.
Clear the area
Move anything blocking the indoor unit or outdoor condenser so we can start immediately.
“Booked online at 9, tech arrived at 11, heat running by lunch. The text updates with the technician's photo were a genuinely nice touch.”